Good day, everyone. I hope 2026 has gotten off to a great start for you.
Late in the fall, the company hit a huge milestone; we processed our 50 millionth genotyping sample. It’s been a remarkable adventure watching the business grow from that first sample to 50 million. In those early years, I often wondered if we’d make it into production.
The beginning was wild! Our technology failed repeatedly; original shareholders were going bankrupt; their investors were constantly suing each other, and every buyout attempt was turned down. Then came the 2008–2010 financial crisis. Next our Harmonyx venture, a hoped-for exit, did not pan out, but finally, a professional PE firm, Thompson Street, bought them out in 2018.
Things didn’t seem to get less eventful. Early in 2019, we woke up one February morning to a ransomware attack that wiped out our entire operating software. That was the scariest time of all. The managed backup failed, forcing us to restore everything from tape backups in Arizona. The team worked round-the-clock for six days and had us up and running again on the seventh.
We lost almost no customers that year—truly amazing—only to face March of 2020, when COVID restrictions led to roughly half the world’s research mice being sacrificed. Life hasn’t felt quite the same since. Now add the 2025 chaos in Washington and the current President’s approach to problems and it’s been a chaotic time. Let’s hope it doesn’t further disrupt the NIH in 2026.
Sometimes people try to credit me for this accomplishment. I try not to laugh in their faces. Instead, I explain that this was the work of a team that worked tirelessly, invented solutions, puzzled through nonsense, charted the path, and stayed the course. I might be the least important person in the story. (Maybe there are one or two others who are even less important… but I will not name them.)
Make no mistake, our customers are why we are still here at Transnetyx. Their ongoing faith in us is the foundation of our success. They have made everything possible for us. I hope you remember that every day; I certainly try to. Our business is not really measured in weekly or monthly numbers (though we track them). Its true value is in years of consistent partnership tied to their lab operations.
So, let’s keep our eye on the ball: long-term relationships. Never let short-term costs jeopardize them. They are the lifeblood of this business. Accuracy, Timeliness, and Service, delivered by an extraordinary team, built the first 50 million.
Those same foundations will get us to 100 million. Thank you to every one of you who made this happen. Whether it's the quiet consistency that keeps things running smoothly or the bold ideas that push us forward, each one of you adds essential components to our success. We wouldn't be where we are without all of it.
Please enjoy the celebration materials starting today and going for a few weeks. I hope our customers join us, even just a little bit.